Frequently Asked Questions

Q1: Where is your Factory located? How can I visit your company? 
A1: Our factory is located in Zhejiang, Jinhua City (Nearby Yongkang and Yiwu), about 4 hours driving from Shanghai. All our clients, from home or abroad, are warmly welcome to take a visit here!

Q2: If we are in Jinhua, Yongkang, Yiwu, can you pick us up to your factory? 
A2: Yes, of course, just tell us your address and cellphone number. 

Q3: Can I get some Samples? 

A3: Yes, sure, we are honored to offer you samples. 

Q4: What is your method of sample Transportation? 
A4: We deliver goods via International Express like FedEx, UPS, DHL, TNT, EMS etc.   

Q5: Could you please make OEM for us? 
A5: Surely yes. We provide the service of replacing your logo and company name on box.

Q6: What's your Payment method supported? 
A6: We accept T/T, L/C, PayPal, Western Union, MoneyGram etc. 

Q7: What's your Delivery time? 
A7: 2-7 days for sample order, and 3-4 weeks for FCL or LCL order. 

Q8: How does your factory do regarding Quality Control? 
A8: Quality is very important and always be put at the first place. We insist one worker charge 1 process. Having our own Aluminum Die-casting Workshop and Plastic Injection Molding Workshop allow us easier to control the quality. Inspections of each step will be done during the production process.   

Q9: What about you Warranty? 
A9: 12 months. 

Q10: I can't find the items what I want in your website, can you Offer the products I need? 
A10: Yes, pls tell us the products information, and then we will search for you.